Effective Date: April 17, 2025
Bathroom Experts (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://bathroomexperts.ca or engage with our services.
1. Information We Collect
Personal Information: We may collect personal details you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely via third-party providers)
- Service-related details (e.g., renovation preferences, property type)
Non-Personal Information: We automatically collect certain non-identifiable information when you visit our website, such as:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent
- Date and time of visit
2. How We Use Your Information
We use the collected information to:
- Provide and manage our bathroom renovation and remodelling services
- Process transactions and send related information
- Respond to inquiries and provide customer support
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
- Legal Requirements: When required by law or to protect our rights.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance the user experience. Cookies are small data files stored on your device that help us understand user behaviour and improve our services. You can disable cookies through your browser settings; however, this may affect the website’s functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of receiving marketing communications
To exercise your rights, please contact us at contact@bathroomexperts.ca.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any websites you visit that are linked to this one.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Bathroom Experts
150 Kenaston Blvd, Winnipeg, MB R3N 1V2
Phone: (204) 960-0121
Email: contact@bathroomexperts.ca